Mitie is committed to complying with its legal obligations under the General Data Protection Regulation 2016/679 “GDPR”, the UK GDPR, and the Data Protection Act 2018 for the protection of the rights and freedoms of individuals whose personal data Mitie obtains or generates as part of its business operations. You can read more about how Mitie uses your data when you visit the www.mitie.com website or use other services here: https://www.mitie.com/legal/privacy/.
In this notice, “we”, “us”, “our” means G2 Energy, a Mitie Group business responsible for any personal information collected about you. This privacy notice tells you how and why we use your personal information when you visit our website, contact us, or use our services. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
What is Personal Data?
Personal data is defined by the General Data Protection Regulation (the "GDPR") as 'any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier'.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
Non-personal data refers to any information that does not identify you as a specific individual. This policy may include non-personal information where both types may be linked by the same document.
How we Collect your Data
We collect data in a number of ways, including in person, via email, via the website, by phone, post, online tools, social media or via still or moving images, such as:
What Personal Data we Collect
We may collect some or all of the following personal data (this may vary according to your relationship with us):
Job Applicants
If you apply for a role with Mitie, the information we collect will be used by us to process your application and to complete our onboarding processes should you go on to be employed or engaged by us. You can manage your profile through the Mitie Careers portal, including amending or deleting your information and changing your notification preferences for job alerts.
If you register interest in applying for a vacancy with Mitie or apply for a vacancy, we will collect:
As part of any vetting or pre-employment checks, we may also collect the following:
In some cases, we may collect data from third parties. This might include HMRC who provide tax verification information, certain clients who might provide site security clearance details, health or medical professionals who might provide further information or advice on a medical condition, or intermediaries who may act as an introducer. If this happens we shall inform you of the source of the data, including if it came from a publicly accessible source.
If you fail to provide G2 Energy with data that is required for certain functions, it may mean that we are unable to fulfil our requirement for entering into a contract with you or performing the contract that we have entered into.
How We Use Your Personal Data
We will only process personal data where we have a lawful basis on which to do so. The lawful basis on which data is processed will depend on the nature of the information collected and the purposes for which we use it, but will be one or more of the following:
How Long will we Keep your Personal Data?
We keep your personal details for as long as necessary for the reasons we are using them and this will vary depending on our relationship with you.
Further information on how long we hold your data concerning the Risk Safe service can be requested by contacting us via privacy@mitie.com
Transferring and Storing Your Data
We must transfer your data to our staff and suppliers outside the EEA for billing and finance administration purposes. We will ensure that we use appropriate safeguards to protect your data, including authorised standard contractual clauses and supplementary measures to ensure that your data has an equivalent level of protection to that of the UK or EEA. We will take all necessary steps to ensure that your data is secure and treated per this Privacy Notice. If you wish to find out more about the safeguards we use when transferring your data, please contact us at Privacy@mitie.com or use the contact details provided in this Privacy Notice.
Data Security and Integrity
Mitie is committed to ensuring your data is kept secure from loss, misuse or alteration. We use technical, physical, and organisational security measures and comply with ISO27001 standards to keep your data secure.
We store information provided via our websites on secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website. As such, any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.
Disclosure of Your Information
We may disclose your personal information to any member of our group, which means Mitie Group plc, its subsidiaries, and subsidiary undertakings from time to time (as defined in the Companies Act 2006).
We may also share or disclose your personal information to third parties in certain circumstances:
If you want to know more about how we share your data, please email us at Privacy@mitie.com.
Your Rights
You have certain rights which you can exercise if we are processing your personal data:
To exercise these rights, please contact us using the details given in this Privacy Notice or at privacy@mitie.com
Contact Information
If you wish to make a complaint about how your personal data is being processed by us (or the third parties referred to in this Privacy Notice), or how your complaint has been handled, you have a right to lodge a complaint with our Data Protection Officer using the following contact details or by contacting privacy@mitie.com.
If you have any questions about this Privacy Notice or your rights, you can contact us using the following details:
Data Protection Officer
Mitie Group plc
Level 12, The Shard
32 London Bridge Street
London SE1 9SG
You can also email us at:
You have the right to complain to the Information Commissioner’s Office (ICO). You can visit the ICO website for more information. Alternatively, you can contact them by post:
Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow
Cheshire
SK9 5AF
